Payment Policy

About Credit/Debit Card

Within this policy, with the applicable exception kept narrow, transactions are denominated in USD, with secure checkout accepting Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover as available for the order.

As the applicable store rule, with the available remedy stated clearly, card processing is performed through encrypted Shopify and approved provider systems, so touchland does not store full card numbers or security codes. The financial institution controls authorization holds, additional checks, approval, and decline decisions.

As a published store practice, with timing and responsibility read together, provide current billing and contact details so authorization can be completed. We may stop a payment that cannot be approved or carries material fraud risk, and we collect taxes in accordance with applicable law.

For a straightforward customer experience, with the store's obligation made direct, we send an approved credit to the payment method used for purchase, after which banks and card issuers usually require 5-10 business days to display it.

Payment assistance: support@touchlandflora.shop or 512-571-6970, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandflora.shop
Phone: 512-571-6970
Physical address: 3111 Willow Glen Ct, Lisle, Illinois, 60532, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)